Basilica Funerals

Here at Basilica Funerals we are committed to respecting your right to privacy.

This privacy policy sets out the types of information that we may collect from you, how we collect that information, the purposes for which that information is used and details on how you may access your personal details from us.

Your personal information

In order for us to provide a full service to you, it may be necessary to request and record personal information surrounding the deceased person and related parties.

Generally, you have no obligation to provide any information requested by us, however, if you choose to withhold requested information, we may not be able to provide you with the funeral related services that depend on the collection of that information.

How do we collect personal information?

We may collect personal information in a number of ways, including:

	-		from initial contact made by client families enquiring about our services
	-		from information gathered at the funeral arrangement conference
	-		from details collected when contracting for pre-need funeral services
	-		from third parties such as doctors, hospitals and cemeteries, etc where such information is required to provide funeral or related services

What do we do with the information we collect?

Your personal information may be used for the following purposes:

	-		to carry out the type of funeral service you require services you require
	-		inform you of initiatives and post-funeral related services which are available to our clients
	-		to provide internal statistical analysis
	-		billing and debt recovery functions

You have the right to advise us that you do not want us to send information to you other than for the main reason that we have collected your personal details.

Can I access my personal information?

We will provide you with access to any of your personal information that we hold. If you require access to your personal information please contact us.